FUTURA CE-350 Software questions & answers

Controls and manages parameters of sewing machines
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Question by Vikki Anderson
151 views
March 8, 2021

My install of Ce-350 to Windows 8.1 (x64 bit based processor) failed saying cannot run an x86 build of this utility on x64 platform...what install do I need?

Swati Dubey
Answer by Swati Dubey

The error message suggests that you are trying to install a 32-bit version of the software on a 64-bit Windows platform. You need to find a 64-bit version of the FUTURA CE-350 Software for Windows compatible with your Windows 8.1 operating system.

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Question by Wendy
2K views
March 22, 2017

I have the original disk but with Windows 7 it will not let me load the disk so I downloaded the update but its missing the file. How am I supposed to download the original disk when it won't install it on Windows 7?

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Answer by Alex Urbach

The software for these machines is not available for public downloading. The software either comes with the machine or needs to be purchased from their official website. You can try to apply a compatibility tweak on your software to install it at least and then apply the available updates downloaded from the following website: http://futura-support.com/products/ce-350/software


If this solution doesn't work, a new CD needs to be purchased. I see their software is compatible with Windows 7.


Here is the official website: http://www.singerco.com/accessories/software

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Question by Juanira
1K views
June 12, 2015

There is now the Windows 10 OS. Will there be an update for this software?

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Answer by Julia Bocchetta

Currently, the software is designed to work with the following operating systems:


-Windows 8
-Windows 8.1
-Windows 7
-Windows Vista
-Windows XP


There is no information about Windows 10 yet. Technically, if it works on Windows 8.1, there should be no problem working on Windows 10 as well.


You'd better contact the developers and they will provide additional information: http://futura-support.com/customer-support

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Question by Guest
2K views
February 24, 2014

I installed this software but it says I'm missing a "cipro11.dll" file. I tried reinstalling this program a couple of times but to no availability. Do you have a solution?

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Answer by Sean Hill

You need to remove the software then install it again and manually update the driver. This error appears in Windows 8 and on some versions of Windows 7. Install the software then download the update patch from the official website and apply it. Go to Device Manager and locate the problematic driver. It should be marked with a yellow exclamation icon. Right click it and select Update Driver then use the automatic way of installing or the manual way and browse to the installation folder of Future. Select the proper (JUNGO) INF file and wait for Windows to finish installation. Now you have a working application.

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